The EVSE Industry
has doubled in size
Despite this growth, the driver and charger experience still faces hurdles.
SO, WE ASKED THE QUESTION
What does true uptime look like in the U.S. today?
Why This Report Matters.
The “ChargerHelp Annual Reliability Report” tackles critical reliability issues in the expanding U.S. EV charging network, now with over 175,000 ports.
Analyzing 19 million data points, it identifies key challenges and offers actionable strategies to enhance system reliability.
In the report you will find essential insights and recommendations that will help us all collectively pave the way to a more reliable EV charging future.
Inside Your Report
Take advantage of the insights and recommendations we all need to navigate the fast evolving EV landscape, whether you're an industry stakeholder, policy maker, or an EV driver.
Digital vs. Reality
Explore the discrepancies between reported and actual charger uptime, and the impact on EV adoption.
Data-Driven Insights
Harnessing data from ChargerHelp, AFDC, and Paren Inc, we dissect the performance of states vs. networks and L2 vs. DCFC ports.
Charging Experiences Unpacked
From the moment you plug in, to the charging process, to the solutions when things go awry—get a comprehensive view.
Solutions that Work
We don't just highlight problems. Our report offers actionable insights and fixes, backed by ChargerHelp's vast field experience.