Partner with ChargerHelp
Join the ChargerHelp Partner Ecosystem to set the standard for reliability and faster adoption for your customers
Our Partners
Set the Standard for Reliability
Use our industry leading EMPWR platform to monitor your chargers and streamline diagnostics, dispatch, and performance tracking. Outsource full-services support with expert field ops to keep your customers happy and charged!
Our fully charged clients
Leading companies trust ChargerHelp!
Your EVSE Operations Hub
Everything You Need to Run a Reliable Charging Network
Data Engine: 24/7 Proactive Monitoring
- Provides continuous data collection to determine charger health in real-time.
- Leverages brand agnostic data ingestion from any CMS, backend, or 3rd party, using APIs for early detection and true fault identification.
- Proactively resolves issues and drives uptime for a superior driver experience.
Diagnostics & Issue Management
- Enables rapid response to charger issues by determing the fastest path to issue resolution.
- Offers a “single pane of glass” to consolidate all communication and data (from any vendor, CMS, backend, or 3rd party) in one location.
- AI-infused capabilities quickly correlates relevant historical information, prioritize key data, and improve data quality for efficient asset monitoring and issue tracking.
Streamlined Communication via the Technician App
- Facilitates effective communication with technicians to ensure accurate work and successful first visits.
- Improves on-site efficiency by leveraging real-time actionable data and repair knowledge.
- Provides technicians with access to over 600 verified and refined workflows for industry-leading accuracy.
Reliability Insights Reporting
- Delivers robust reporting and analysis, providing critical insights into charger performance.
- Reports include details on fault type, issue type, repair activity, OEM contribution to downtime, and uptime by asset.
- The analysis helps pinpoint interoperability and operator issues, leading to data-driven corrective actions.
PURPOSE-BUILT FOR
RELIABILITY
ChargerHelp Partners
Leading EV Charging Network and Charger Manufacturers partner with ChargerHelp to provide our platform and services to their customers This provides your customers with a solution to the #1 barrier to EV growth: charger downtime.
As a true partnership, ChargerHelp Partners enjoy:
Two-way data flow
Integration between their charger network and EMPWR
Joint service workflows
To ensure timely issue resolution
Quarterly business reviews
Between leadership teams to ensure we’re growing a healthy partnership together
Dedicated training
Including pricing and sales materials
Dedicated partner team
For co-selling support and to serve as your ChargerHelp advocate
Chosen by Leaders in EV Charging
Ready to learn more?
Raise the bar for reliability and faster adoption for your customers through partnering with ChargerHelp
On the blog
Pump to Plug – Part V: Why AI Changes Tier 2 Before It Changes Anything Else
Most conversations about AI in EV charging start in the wrong place. They start...
Pump to Plug – Part IV: Optimizing Tier 2 for Sustainable EV Charging Networks
Tier 2 Is the Most Underrated Function in EV Charging Reliability Most conversations about...
Pump to Plug – Part III: A 97% Uptime Goal Isn’t a Hardware Challenge—It’s a Systems Challenge
For many observers, the reliability challenge in EV charging still sounds like a familiar...
Rising Tides Lift All Boats: Why Collaboration Is the Real Competitive Advantage
The electric vehicle (EV) industry is rapidly evolving, and with it comes the critical...