EV Chargers need to work the first time, every time. Reliability as a Service fueled by the EMPWR™ technology platform achieves your charge success needs.
Reliability
EV stations are less reliable than expected with 1 in 5 charging sessions failing.
Diagnosis & repair
Chargers can remain offline for over 60 days due to slow diagnosis and repair.
Software failures
90% of outages are software-related and don’t require rolling a repair truck.
Our Solution: RaaS fueled by EMPWR
Every Brand. Every Deployment. Every Technician.
Full RaaS
Managed service with unlimited in-field coverage.
Remote RaaS
Managed service with flexible in-field options (self perform or ad-hoc).
Proven results across thousands of chargers and trusted partners nationwide.
Proprietary service data points
0M+
Charge points serviced
0K+
EVSE partnerships
0+
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The 2026 Annual Reliability Report
The Annual Reliability Report examines the disconnect between reported EV charger uptime and actual driver experience in the US, proposing charge start success as a more accurate metric.