The issue might be an error code in the station’s software, wear and tear on the wires, or broken parts. Sometimes, the problem is as mundane as a ripped QR code sticker, which drivers scan to access the charging system…ChargerHelp! uses a handheld testing device to ensure the EV station is giving a charge. All of this …through ChargerHelp!’s app for logging and analyzing maintenance work.
Marshawn Porter is an EV charging station technician and logistics coordinator at ChargerHelp.