Updated: Feb 16
ChargerHelp! Continues to Lead the Way with Technology Solutions Focused on Increasing EV Charger Uptime
Los Angeles, CA – ChargerHelp! a leader in operations, maintenance and workforce development for the EV industry, announced today that it raised $17.5M in Series A financing. The round was led by Blue Bear Capital with investments from Aligned Climate Capital, Exelon Corporation, and previous investors which include Energy Impact Partners and non sibi ventures among a number of other committed insiders. –The fresh capital helps the company double down on their commitment to reliable EV charging. ChargerHelp! has experienced month-over-month revenue growth and increased customer traction in response to efforts to educate and service the market.
“This commitment by our investors makes it possible for ChargerHelp! to scale as the demand for our technology and service offerings has rapidly increased with more companies and municipalities recognizing the demand for cleaner, more sustainable and reliable solutions,” said Kameale C. Terry, CEO of ChargerHelp!.
As EV adoption continues to grow, the need for reliable charging stations is vital for the industry’s expansion. Through this raise, ChargerHelp! will continue to build out their EMPWR reliability software platform, expand their Reliability as a Service (RaaS) offering, and grow their workforce development programs – all essential products and services needed to maintain and repair EV charging station infrastructure.
“Dependable charger uptime is critical for widespread vehicle electrification, and ChargerHelp! presents the most differentiated and data-driven approach in the market,” said Vaughn Blake, Partner at Blue Bear Capital. “Kameale and Evette bring a passion and expertise to the vertical that is honestly unmatched. They will win and Blue Bear will be there to support them at every step along the way.”
“We are usually expecting an availability of industrial equipment in the high 90% range. With EV chargers today, it’s 60% or sometimes less, an unacceptable situation for equipment that is often publicly subsidized. ChargerHelp! is the only company today that is using data and software to help with this programmatically,” said Blue Bear Capital Partner Carolin Funk, PhD.
With the growth of EV deployment under the National Electric Vehicle Infrastructure (NEVI) Formula Program, many public EV chargers are falling short of the mark set by NEVI’s requirements. Yet ChargerHelp!’s EVSE technician support and data-driven insights have shown they can help their customers meet the required 97% uptime. These solutions inspired past investors like Elemental Excelerator and current ones to support the company’s mission.
“Since our initial investment, we have seen growing momentum in uptime reliability and ChargerHelp! has directly serviced that market need from day one,” said Vida Asiegbu, Investor at Energy Impact Partners. “We are excited to continue to support ChargerHelp's mission to drive first-class service and operations in vehicle electrification. The voice of the customer from our platform of energy providers and technology enablers echoes the clear need for ChargerHelp's market support.”
“If you can’t charge, you can’t drive,” said Nneka Kibuule, Principal of Aligned Climate Capital. “ChargerHelp’s software and technicians ensure that EV chargers are operational when drivers pull up to charge.”
Early last year, ChargerHelp! launched Reliability as a Service (RaaS), a labor subscription service that provides peace of mind to charging station owners and operators, who require fast and reliable O&M services at consistent, hassle-free prices. As the only national EVSE-dedicated operations and maintenance service provider, ChargerHelp! takes a technology-first approach to providing their clients with reliable, predictable, and hassle-free EV charging.
“Of course, we’re very impressed by Kameale, her team, and what she’s building,” said Kent Lucas, General Partner of non sibi ventures. “But we’re most excited about their technology solving the massive software and data problems electrification faces.”
“At this pivotal point in the fight against climate change, we are focused on finding innovative solutions to mitigate its devastating effects,” said Sunny Elebua, senior vice president and Chief Strategy and Sustainability Officer for Exelon. “Through our 10-year, $20 million Climate Change Investment Initiative (2c2i), we are investing in companies like ChargerHelp! that are working to reduce those impacts in the communities we serve, particularly in under-resourced areas, which are disproportionately affected by climate change.”
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ChargerHelp!’s app-based dispatch and deployment system solves the industrywide problem of downed electric vehicle charging stations by providing on-demand repairs and maintenance support from trained local workforces. This capability, provided at scale, is essential to support sharp growth in EV charging infrastructure and dramatically improve efficiency, turnaround time, and network availability while reducing costs across the networks. With the ChargerHelp!’s service offering, partner EV charging owners and operators can meet new service-level requirements and win new EVSE contracts to meet the exponential growth in charging demands. For more information, visit www.chargerhelp.com.