The Toll of Time: How Aging EV Infrastructure Impacts Reliability

As electric vehicle (EV) adoption accelerates, the reliability of charging infrastructure becomes increasingly critical. One of the key challenges identified in the ChargerHelp Annual Reliability Report is the impact of aging EV infrastructure on network performance. The report reveals a clear correlation between the age of charging equipment and the likelihood of downtime, with stations older than four […]

The Scary Truth About EV Charger Reliability (And How to Fix It)

Imagine pulling up to a charger that appears functional, only to find it offline when you need it most. Or perhaps you drive past a charger that seems out of service, but it’s actually working just fine. These frustrating situations are common for EV drivers dealing with unreliable chargers. Let’s break down these issues—what we […]

When Software Fails: The Hidden Costs of Inaccurate Station Reporting

In the rapidly evolving landscape of electric vehicles, providing Reliability as a Service (RaaS) has become a cornerstone of the industry’s growth. However, the ChargerHelp Annual Reliability Report highlights a significant challenge to this goal—software inaccuracies that can seriously compromise the effectiveness of RaaS by misrepresenting the status of EV charging stations. These inaccuracies not only lead to […]

Understanding EV Charging Reliability: A Deep Dive into the ChargerHelp Report

As the electric vehicle (EV) market continues to surge, the reliability of charging infrastructure is emerging as one of the most critical challenges. With over 175,000 public EV charging ports now available in the U.S., ensuring consistent uptime and reliability is essential not only for maintaining driver confidence but also for supporting the broader adoption of […]

RaaS Chronicles: Debunking the Simplicity of EV Charger Repair

By Kameale C. Terry Welcome to the RaaS Chronicles, where I aim to shed light on the many intricacies and realities of the world of Operations and Maintenance (O&M) in the EV charging realm. Misconception: EV Charging Repair is Simple and Deterministic. Reality: Dive deep into the world of EV Charging Repair, and you’ll quickly […]

Meet the Finalists of the Reimagining Pathways to Employment in the US Challenge

MIT Solve is thrilled to announce the 10 finalists of the Reimagining Pathways to Employment in the US Challenge, put forth by the Morgridge Family Foundation, New Profit, CSU Global, IBM, and powered by MIT Solve. These innovative finalist teams responded to the Challenge question “How can workers in the United States attain the knowledge […]

These two trailblazing entrepreneurs are getting EV charging stations and people back to work

Edison Energy’s Elana Knopp, Senior Content Writer, recently sat down with Kameale C. Terry and Evette Ellis, co-founders of Los Angeles-based EV technology company, ChargerHelp!, which provides on-demand technical support for EV charging stations. Terry, who serves as our company’s Chief Executive Officer, and Ellis, our Chief Workforce Officer, shared their mission of leveraging technology […]

Charging back to work – Deutsche Bank

ChargerHelp! Founders Kameale C. Terry and Evette Ellis showcased as entrepreneurs in cleantech. Proud to have our story told along with ETF Jobs for the Future (JFF) Labs Yigal Kerszenbaum and Deutsche Bank Corporate Bank Deutsche Bank Americas Foundation’s New Initiatives Fund programme managed by Joanne Gan. https://flow.db.com/more/community/charging-back-to-work