Charging Is Not Just Infrastructure — It’s an IoT Asset
If you ask most people to describe an EV charger, they’ll picture a box on a curb — a piece of public infrastructure. But this image leaves out what truly defines a charger: software. At ChargerHelp, we’ve learned firsthand that every charger is an IoT asset — a connected computer managing the delicate flow of […]
It Says It’s Up… But Does It Actually Work? Rethinking EV Charging Reliability
When most people talk about EV charging, they talk about uptime. It’s the industry’s go-to metric, the headline number everyone points to when proving that things are working. But there’s a catch: a charger can be “up” without actually working. At ChargerHelp, we call this difference the gap between availability and true reliability. Think of […]
5 Key Takeaways From ChargerHelp’s Buyer’s Report
EV charging station owners must choose the best vendors and equipment to service their electric vehicle (EV) charging station; however, issues ranging from compliance with protocol standards and certifications, to a lack of transparency and accountability across the supply chain, threaten EV adoption and the long-term performance of EV operators. A Buyers occupy a unique […]
Public Chargers as Necessity: 4 Steps to Improve the Reliability of EV Charging Stations
The number of public electric vehicle (EV) chargers is rising, and EV sales show no signs of slowing down. However, not all residences and communities are equipped with EV chargers, leaving drivers who live in space-conscious dwellings like apartment buildings or in charging deserts—areas with few to no public chargers—out of luck. Offering reliable EV […]