Ensure Uninterrupted EV Charging Service with ChargerHelp.
Backed by 30,000+ EVSE touch points and 20+ OEM partnerships, ChargerHelp ensures maximum uptime and peak performance for your charging network.
Our fully
charged clients
Leading companies trust ChargerHelp!
Why Transition to ChargerHelp?
Managing EVSE equipment is complex; ChargerHelp makes it simple.
With Reliability-as-a-Service (RaaS), you get proactive maintenance, rapid repairs, certified technicians, and data-driven insights, all working together to maximize uptime.
Our predictable pricing, scalable solutions, and tailored support ensure your charging network runs seamlessly and reliably.
- Predictable and transparent pricing Say goodbye to surprise and higher-than-expected O&M costs
- Safeguard your organization’s reputation Reduce complaints and bolster EV driver confidence and satisfaction
- Improve your true uptime Achieve NEVI and other reliability targets while minimizing operational disruptions due to down stations.
Everything You Need for EVSE Reliability
Network Management
- Custom dashboards for real-time visibility
- Multi-site, multi-admin management
- Flexible billing by time or kWh (any major credit card accepted)
Remote Monitoring and Support
- 24/7 driver and site host support
- Proactive monitoring
- Remote diagnostics and remediation
- Manufacturer escalation and warranty coordination
Spare parts management
In-field Services
- Certified EVSE technicians nationwide delivering commissioning, repairs, and preventive maintenance.
- Preventive care that boosts performance and extends equipment lifespan.
- OEM-endorsed service for in- and out-of-warranty repairs across leading manufacturers.
Program Optimization
- Quarterly Business Reviews (QBR) to assess and ensure performance and reliability
- Monitor uptime and identify areas for improvement
- Tailored strategies for continuous improvement
Connect with our team to customize support for your network.
Your Benefits with ChargerHelp
Higher Uptime
Keep chargers online and drivers satisfied with proactive monitoring, rapid repairs, and preventive maintenance.
Predictable Costs
Flat-rate Reliability-as-a-Service pricing eliminates budget surprises and simplifies long-term planning.
Full Visibility
Our EMPWR™ platform gives you real-time insight into performance, firmware, and error reporting across every charger and OEM.
Customer-First, Certified Expertise
Our nationwide OEM-endorsed technicians and dedicated support keep your chargers reliable and your drivers confident.
Don’t Risk EVSE Downtime!
Keep your charging network reliable without missing a beat! Fill out the form below, and one of our experts will connect with you to design a support plan that fits your needs.
