WHAT WE DO
Reliability as a Service (RaaS)
You need stations that “just work.” Period. With RaaS, we handle the details and make reliability your reality.
Enjoy sit-back-and-relax peace of mind for your Level 2 and DCFC charging stations, with fast and reliable O&M services at consistent, hassle-free prices.
Our fully charged clients
Leading companies trust ChargerHelp!
WHY RaaS?
Hassle-Free EVSE Operations & Maintenance
Managing EVSE equipment can be complex—streamline yours and your customers’ experience with RaaS. Benefit from comprehensive maintenance, rapid issue resolution, expert technicians, and data-driven insights. Enjoy consistent pricing, scalable solutions, and tailored support, all designed to ensure seamless and dependable EVSE performance
Predictable and transparent pricing
Say goodbye to surprise and higher-than-expected O&M costs
Safeguard your organization’s reputation
Reduce complaints and bolster EV driver confidence and satisfaction
Improve your true uptime
Achieve NEVI and other reliability targets while minimizing operational disruptions due to down stations.
PROVEN SUCCESS
Achieving High Uptime Across the Nation
We have a track record of reducing Mean Time to Repair (MTTR) and ensuring high uptime through our EMPWR platform, with over 24,000 touch points with charging stations nationwide.
WHAT'S INCLUDED
All RaaS subscriptions include:
1
Unlimited corrective maintenance
2
Support from our certified EVSE technicians
3
Streamlined uptime reporting for NEVI, state, PUC, and corporate requirements
4
Access to our purpose-built EMPWR software,
5
Comprehensive data insights on individual stations and your EVSE network overall
GET STARTED WITH RAAS
How it Works
You pay one low monthly fee. We take care of the rest.
Give us your information
Let us know where you’re located, and what kind of equipment you have. That’s all we need to get started.
Find a plan that’s right for you
We offer different service levels to fit your needs. Looking for a custom solution? We can help with that, too.
You’re all set!
We’ll lead you through a quick and easy onboarding process to get you set with your new service.
WHY CHARGERHELP
Your fast lane to better EVSE O&M
As the first company exclusively dedicated to EVSE O&M, we work together with the entire EVSE value chain to make true uptime the EV charging norm.
24k+
# of charge ports across the United States we’ve serviced to date.
Public + Fleet
Deep experience across public charging infrastructure and private fleet charging.
25+
# of EVSE hardware and software companies for which we’re an authorized vendor.
Comprehensive
Get peace of mind as we handle the complex world of EVSE infrastructure, which requires skills and resources spanning software techs, electricians, and warranty limitations
L2 + DCFC
Expertise spanning highway, destination, and depot Level 2 and DC fast charging stations.
Trusted
As an independent O&M leader not limited to any one EVSE OEM, we’re your single, trusted point of accountability for uptime.
CUSTOMER TESTIMONIAL
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"ChargerHelp! takes a creative approach to the problem of getting competent technicians out into the field to troubleshoot and support the operations and maintenance of L2 & DCFC charging stations at competitive prices."
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Enel X
