Reliability as a service

Managed services for all of your EV charger O&M needs–proactive service, holistic visibility, and predictable pricing. 

Every Brand. Every Deployment. Every Technician.

Your Chargers, Your Choice

Maximize uptime, avoid repeat visits, and stay on track with predictable costs and dependable service.

ENHANCING EV CHARGER RELIABILITY

Why Leading Teams Choose RaaS

Your express lane to reliable, compliant, and cost-effective EV charging management and operations. RaaS gives you everything need to meet state mandates, boost charger usage, and take the complexity out of EVSE maintenance.

1. Improve charger uptime:

Ensure chargers are operational when needed.

2. End repeat visits

Resolve issues efficiently the first time.

3. Reclaim your time

Delegate O&M complexities to experts.

4. Budget for the year

Benefit from predictable costs.

5. Boost your brand

Enhance user satisfaction and trust.

Our fully charged clients

Leading companies trust ChargerHelp!

PROACTIVE | HOLISTIC | PREDICTABLE

RELIABILITY AS A SERVICE (RaaS)

Proactive

24/7 Remote Monitoring: Continuous oversight of charger health and performance.

Preventative Maintenance: Proactively addresses potential issues before they cause failures.

Root Cause Analysis: Determines the underlying reasons for faults to ensure lasting solutions.

Holistic

Single Point of Accountability (SPA): Streamlined issue resolution through one dedicated point of contact.

Certified EVSE Technicians: Highly skilled professionals trained to address complex EV charger issues.

Spare Part Inventory Strategy: Ensures necessary parts are available to minimize downtime.

Predictable

Fast Service (SLA’s): Guaranteed service level agreements for prompt issue resolution.

Fixed Monthly Charge: Provides clear and predictable budgeting for operations and maintenance.

Actionable Reporting: Offers insights into charger performance and maintenance activities.

Powering
Reliability With Industry Partners

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Get expert O&M, real-time compliance dashboards, and a team you can count on.

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