Reliability as a service
Managed services for all of your EV charger O&M needs–proactive service, holistic visibility, and predictable pricing.
Your Chargers, Your Choice
Maximize uptime, avoid repeat visits, and stay on track with predictable costs and dependable service.
Why Leading Teams Choose RaaS
Your express lane to reliable, compliant, and cost-effective EV charging management and operations. RaaS gives you everything need to meet state mandates, boost charger usage, and take the complexity out of EVSE maintenance.
1. Improve charger uptime:
Ensure chargers are operational when needed.
2. End repeat visits
Resolve issues efficiently the first time.
3. Reclaim your time
Delegate O&M complexities to experts.
4. Budget for the year
Benefit from predictable costs.
5. Boost your brand
Enhance user satisfaction and trust.
Our fully charged clients
Leading companies trust ChargerHelp!
RELIABILITY AS A SERVICE (RaaS)
Proactive
24/7 Remote Monitoring: Continuous oversight of charger health and performance.
Preventative Maintenance: Proactively addresses potential issues before they cause failures.
Root Cause Analysis: Determines the underlying reasons for faults to ensure lasting solutions.
Holistic
Single Point of Accountability (SPA): Streamlined issue resolution through one dedicated point of contact.
Certified EVSE Technicians: Highly skilled professionals trained to address complex EV charger issues.
Spare Part Inventory Strategy: Ensures necessary parts are available to minimize downtime.
Predictable
Fast Service (SLA’s): Guaranteed service level agreements for prompt issue resolution.
Fixed Monthly Charge: Provides clear and predictable budgeting for operations and maintenance.
Actionable Reporting: Offers insights into charger performance and maintenance activities.
Powering
Reliability With Industry Partners
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Get expert O&M, real-time compliance dashboards, and a team you can count on.
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